What Every Client Should Know
Regardless of the circumstances that have brought you to Adoption STAR, we will endeavor to make your experience with us as positive, satisfying and fulfilling as possible. We view our relationship with you as a true partnership. To that end, The Birth Parent Services Packet present to our expectant birth parent clients and The Letter of Agreement presented to our adoptive parent clients (additionally, the Adoption Services Contract for international adoption clients) tells you what you can expect from the staff of Adoption STAR and what we expect from you.
The Agency will recognize each person’s inherent dignity, integrity and right to privacy. The Agency will assure that records will be kept confidential pursuant to sections 136 and 409-f of the NYS Social Services Law as well as 96.39(f) Policy Regarding Website Development and Maintenance Procedures, and 96.42(a-d) Retention, Preservation, Disclosure of Adoption Records and Transfer Policies and Procedures.
In the course of the adoption process, The Agency must be free to discuss all aspects of a clients file with all professionals involved in the adoption process. This includes, but is not limited to, exchanging information with adoption consultants, adoption attorneys, primary, supervised or exempt provider agencies, government entities, physicians, social workers, medical staff and any other entities involved in the adoption process.
Due to the nature of business The Agency conducts, it is mandatory that all employees understand how important confidentiality is. The Agency will not allow any employee, contract worker, board member, volunteer or intern to disclose or make use of any information, directly or indirectly, concerning a child or family, or both, other than in the course of performance of his/her duties.
All employees are required to sign a Confidentiality Forms as a condition of employment. In addition to the adoption related areas of training, additional training sessions are provided for all staff of the agency that includes areas such as adoption law, ethics in adoption, supervision and confidentiality.
The Agency considers clients as anyone who seeks information in any form, whether or not they are formally registered in its records. Employees may not discuss information about clients or employees, present or past, to anyone else unless authorized to do so.
Information that may identify a child or the family, as well as other information in the client record, is confidential.
Identifying information on the birth family may not be disclosed if the file was sealed for such a purpose.
Information released to other service providers should be on an as needed basis only. Not all information may need to be released.
Whenever applicable, The Agency will furnish or ask for authorization for release of information from clients before information is either released or asked for.
The Agency may use, or authorize to be used, non-identifying information in the client records for the purposes of research, statistics and education.
Adoption STAR does not sell, rent or lend the street addresses or e-mail addresses of our donors, subscribers or clients.
Adoption STAR may make social media platforms, chat rooms, forums, message boards, blogs, and/or news groups available to you. Please remember that any information that is disclosed in these areas becomes public information. You should exercise caution when deciding to disclose your personal information.
Links to Other Sites
Any reference or link to a commercial or noncommercial product, process, service, or company is not an endorsement or recommendation by Adoption STAR. Adoption STAR does not endorse or recommend products, services, or manufacturers. Adoption STAR assumes no liability whatsoever for the use or contents of any product or service mentioned.
Adoption STAR will only collect personal information that you knowingly and voluntarily provide by, for example, sending us e-mails. If you provide us with personal information, we will respond to your inquiry or request by postal service mail, e-mail, or telephone, depending on your requests and our resources.
We may also contact you to provide information about Adoption STAR activities, programs, and development opportunities and special events that may interest you. We will never share your name or information outside Adoption STAR unless you affirmatively authorize us to do so.
The Adoption STAR web site offers opportunities to communicate with some of our programs by e-mail. Because normal e-mail is not encrypted, the possibility exists that unauthorized individuals may intercept e-mail messages with us. Adoption STAR is not responsible for privacy of e-mail messages except those stored in our system.
You always have the opportunity to opt-out of receiving our communications at the point where we request your electronic contact information. If you wish to remove your contact information from our database and not receive future communications from us, send an email request to [email protected].
Adoption STAR is proud to be a source of information for our many programs and services. Our comments are based on professional advice, experience and expert opinion, but do not represent therapeutic recommendation or prescription. For specific information and advice, consult your personal physician, attorney, financial adviser, and/or tax preparer.
The Adoption STAR web site address (URL) is http://www.adoptionstar.com. When you visit our web site, our web servers automatically recognize the browser’s domain name, IP address, operating system, browser type and version as well as the referring URL. Our servers do not record e-mail addresses. We collect the domain names and IP addresses in order to aggregate information on what pages users access or visit. This information is collected solely for statistical purposes and is not used to identify individuals.
As you browse the Adoption STAR website, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our display advertising partners enables us to present you with retargeting advertising on other sites based on your previous interaction with our website. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of such targeted advertising.